Courier-Networks aims to provide a service that is cost-effective, fast & reliable, and where Customer Service really counts by putting our customers to the forefront of our thinking and our operations in order to deliver a service that they expect and require. 

 

Our primary purpose is to deliver high quality courier (postal, parcel & pallet) services that, through attention to detail and attention to our customers’ needs, provides a standard of service that becomes a yardstick within the industry and makes us a carrier of choice.

 

We aim to deliver through a strong ethos of enthusiasm by our staff who are always happy to go the extra mile for customers. We want a culture of growth, profitability and enthusiasm throughout the firm with all members of staff proudly committed to the following values:

• Integrity – Always dealing with our customers in a fair and ethical manner; gaining trust through our actions. 

 

• Knowledge – The value we place on developing knowledge especially the need to continually grow our collective technical expertise to meet the needs of ever more sophisticated customers. 

 

• Service – The idea of quality in everything we do and creating a service-mindset when dealing with customers and demanding a lot of ourselves. 

 

• Respect – Respect for our customers and for one another within the business which leads to greater productivity and staff satisfaction. 

 

• Leadership – Leadership both within the firm and within our market segment to develop a recognition by current and future customers that we are a firm that knows what it is doing and aims to put customer’s interests first. 

 

• Enthusiasm – Employing and nurturing staff with a passion for providing the highest-level quality service to our clients.